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Including managing conflict and dealing with difficult people & situations This is a multidisciplinary interactive workshop providing staff with essential skills and techniques to deliver a professional service. The course is suitable for all those involved in the provision of healthcare. "Very enjoyable and helpful...
1 Venue
About the authors Amanda Andrews and Bernie St Aubyn are Senior Lecturers at Birmingham City Univer...
Training solutions at your hospital or PCT for groups of staff. M&K are the UK’s leading provider of short clinical training at client’s premises.