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Essential Skills for Practice Managers

Duration: 2 Days - Start Time: 09:15 End Time: 16:30 - CPD Hours: 16 - Price: £290.00

A list of available dates can be found at the foot of this page.

Course Overview

This workshop is aimed at practice managers who work in GP Practices and Heath Centres or their equivalent.

The purpose of this workshop is to equip practice managers with the tools and techniques they need to run a busy practice and/or team.


"It is always difficult to justify time away from the practice, but it was definitely two days well spent. The tutor and her delivery was exceptional; probably the best I have experienced and it has hugely motivated me in my role."

"Great two day course. Came away with great ideas and information."

"2 days well spent."

Past course delegates

Course Content

Managing difficult people

Meetings management

Influencing skills

Managing and implementing change

Political Awareness

Time management

Leadership skills

Course Aims and Outcomes

On completion of this workshop participants will have an understanding of:

  • What motivates people
  • How to lead and develop an effective team
  • How to deal with conflict in the team
  • The principles of performance management
  • How to chair meetings
  • How to negotiate and influence others to achieve better outcomes for patients and the business
  • How to implement change and get people on board
  • The importance of political awareness

Course Attended By

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M&K Update Ltd, The Old Bakery, St Johns Steet, Keswick, Cumbria, CAI2 5AS.

Tel: 017687 73030
Fax: 017687 81099

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