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3 Step Leadership & Management

Duration: 3 Days - Start Time: 09:15 End Time: 16:30 - CPD Hours: 24 - Price: £480.00

A list of available dates can be found at the foot of this page.

Course Overview

The popular 3 day programme aimed at team supervisors and managers.


"This is the first leadership course I've undertaken and I have found it interesting, thought provoking and has given me insight into management in various situations!"

"A very impressive course! I feel empowered and now have a greater understanding of the human / organisational dynamics in place at work."

"A fantastically delivered course. The facilitator was extremely knowledgable and able to present the course material in an interesting and useful way."

Past course delegates

Course Content

What do you want?

Learning objectives

Key Learning Points (KLP)

What do you value?

Transactional analysis

Maximising your potential

Managing yourself

Politics and power

Team roles; Leadership; Do you have the time? Essentials of time management

Managing your boss; essentials of negotiation; people at work

You in the organisation; Impact of organisational culture

Communication, motivation and rewards

Managing groups and teams; Leadership (barriers and failure)

Group, and team behaviour

Maximising people’s potential

Managing conflict

Overcoming barriers to managing people at work

You, the job, and the organisation

Managing uncertainty

Resolving conflicts at work

Networking, marketing yourself; Improving your job performance

Course Aims and Outcomes

Develop skills in managing yourself, your job and managing others.


Managing yourself - participants will have identified

  • Three personal development needs
  • Their team role
  • The key elements of time management
  • Become more confident in seeking development opportunities


Managing others – participants will be able to

  • Identify effective communication techniques to successfully manage people at work
  • Use appropriate behaviours to manage difficult working relationships
  • Reflect on how individual managing styles affect working relationships


Managing the job/organisation - participants will be able to

  • Identify own objectives
  • Identify the use of power and influence
  • Discuss negotiation and conflict at work in order to develop future strategy
  • Reflect on the 3 days in order to develop a plan for improving job performance

Course Attended By

Course Venues and Prices

Back Catalogue

Professionals training professionals

M&K Update Ltd, The Old Bakery, St Johns Steet, Keswick, Cumbria, CAI2 5AS.

Tel: 017687 73030
Fax: 017687 81099

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