The Patient Safety Incident Response Framework (PSIRF) entails the new NHS’s approach to responding to incidents for the purpose of learning and improving patient safety. It is focused on enhancing incident response effectiveness and reducing the likelihood of recurrence. It promotes a ‘just culture’ with open communication and accountability. It requires a systems thinking and human factors approach. Ultimately it facilitates nationwide healthcare collaboration enabling coordinated responses to incidents and organisational learning.
Who should attend: Healthcare professionals who want to develop PSIRF and quality improvement skills such as incident investigators and staff involved in incidents
SIF vs PSIRF
Compassionate engagement and involvement of staff and patients
Application of a range of system-based approaches to learning
Considered and proportionate responses to patient safety incidents
Strengthening the effectiveness of quality improvement initiatives
Patient safety learning response tools
Describe the key differences between SIF and PSIRF
Understand the benefits of PSIRF
Explain the process of the application of duty of candour
Describe strategies to identify and engage stakeholders
Understand the systems and human factors approach to Patient Safety Incidents investigations
Increase confidence in the use of proportionate learning responses such as swarm huddles, theming, AAR, MDT, and PSII
Identify the available templates and tools for each learning response
Explain the main types of interviewing techniques and when to use them
Developing, implementing and monitoring safety actions and safety recommendations
