Quality improvement refers to the use of systematic tools and methods to continously improve the quality of care and outcomes for patients. Quality improvement tools can play a key role in improving health care, including improvements in time-saving, timeliness of service provision, cost reductions and a decrease in the number of errors or mistakes.
Quality improvement is about giving the people closest to these issues the time, permission, skills and resources they need to solve them. It involves a systematic and coordinated approach to solving a problem using specific methods and tools with the aim of bringing about a measurable improvement.
The course will explore models for improvement, emotional intelligence, and systematic approaches to initiate a Quality Improvement Project and the most relevant frameworks to support you as a leader of a QIP.
This course is available for any healthcare professional who is willing to participate in a quality improvement project or initiate an improvement in their desired clinical setting.
