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Essential Skills for Ward, Department and Team Managers

Duration: 2 Day(s)
CPD Hours: 16
Start Time: 09:15
End Time: 04:30


This is a two-day course designed for ward, department and team managers in healthcare. It is suitable for both aspiring ward, department and team managers and those already in post.

The two days interactive and you will go away with some practical ideas and techniques as well as an individual personal development plan. You will learn about how healthcare is structured and the national picture, as well as thinking about your own local issues and how to deal with them.

"I really enjoyed the course as l learnt different things from other people on the course with me."

"Our instructor was extremely knowledge, could answer all questions thrown at them. She was very aware of the needs for regular breaks, which kept us engaged."

Past course delegates


The structure of healthcare in the UK:

  • Funding streams
  • Decision making
  • Similarities and differences in the 4 countries

Delivering quality care:

  • National requirements
    Improving/maintaining standards in your area

Inclusive Leadership

Creating a learning environment and improving recruitment and retention

Managing your team:

  • Looking after mental health and wellbeing
  • Setting objectives and giving feedback

Your career pathway:

  • Identifying opportunities for development
  • Identifying a mentor


  • Understand the changing structure of healthcare and how this impacts on local decision making and funding
  • Be able to identify areas for improvement in their own work setting and have considered how to improve the quality of care and team working
  • Have considered their leadership style and the impact on patients and staff
  • Have identified career development opportunities for themselves and their team
  • Have developed a plan for improving the well being of themselves and their team.


  • Nurses
  • Midwives
  • Administration Staff/Receptionists
  • Managers
  • Doctors
  • Dentists


Live Online Instructor Led Course

16/01/2025 - 17/01/2025
£ 299.00
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