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Essential Skills for Practice Managers

Duration: 2 Day(s)
CPD Hours: 16
Start Time: 09:15
End Time: 16:30

OVERVIEW

This workshop is aimed at practice managers who work in GP Practices and Health Centres or their equivalent.

It is ideal for those who are new to post or looking to build their confidence in the role.

"It is always difficult to justify time away from the practice, but it was definitely two days well spent. The tutor and her delivery was exceptional; probably the best I have experienced and it has hugely motivated me in my role."

"Great two day course. Came away with great ideas and information."

"2 days well spent."

Past course delegates

CONTENT

Managing difficult people

Meetings management

Influencing skills

Managing and implementing change

Political Awareness

Time management

Leadership skills

AIMS AND OUTCOMES

On completion of this workshop participants will have an understanding of:

  • What motivates people
  • How to lead and develop an effective team
  • How to deal with conflict in the team
  • The principles of performance management
  • How to chair meetings
  • How to negotiate and influence others to achieve better outcomes for patients and the business
  • How to implement change and get people on board
  • The importance of political awareness

ATTENDED BY

  • Practice Managers
  • Administration Staff/Receptionists
  • Managers

COURSE VENUES / PRICES

Live Online Instructor Led Course

Zoom
05/11/2024 - 06/11/2024
£ 299.00
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