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Conference - Role developments of Healthcare Support Workers and Nursing Associates

Role developments of Healthcare Support Workers and Nursing Associates

Date: 08/11/2017

Duration: 1 Day
Start Time: 09:00 - End Time: 16:30
CPD Hours: 7

Conference Overview

The 8th national conference echoes the ongoing national innovation and role development of Healthcare Support Workers including apprenticeships and how these important groups are integrating in the skill mix of health and social care.


Talks include nursing, therapist support worker roles and mental health. The introduction and rapidly evolving Nursing Associate role is explored and how the workforce is transforming in primary and secondary care.


The day is structured to allow for networking and interacting with all the speakers and providing the opportunity to exchange ideas and information with colleagues from around the country.

Conference Content

Chair Professor Karen Spilbury, Professor of Nursing, School of Healthcare, Faculty of Medicine and Health, University of Leeds


Shaping the future of the Nursing workforce

  • Lead provider in one of the successful sites as national trailblazer to implement the education and implementation of the Nursing Associate
  • Values based recruitment with service users
  • Partnership with nine Trusts and Higher Education Institute- developing a curriculum
  • Managing the message with existing workforce
  • Future opportunities and regulation

Rachel Overield, Director of Nursing, Lead for the for the Trailblazer Site and Linda Pascall, Associate Director of Nursing Walsall Healthcare NHS Trust


Apprenticeships - enabling Healthcare Support Worker career development

  • Apprenticeships and career pathways
  • Implementing High Quality Apprenticeship Principles to benfit Healthcare support workers
  • Evaluatingimpactandbenefits

Candace Miller, Director, National Skills Academy for Health


Developing a model ward - a multi professional approach to skill mix

  • Drivers for development - opportunities of being a nursing associate pilot site / development of Assistant Practitioners (AP) and challenges of workforce transformation, national nursing shortage and nancial constraints
  • Description of model ward-progress to date and early learning and evaluation
  • Co creation of a vision-staf fengagement-experiences of resistance through to embracing concept
  • Way forward-next steps including rollout and virtual ward across organisational boundaries

Dr. Maxine Simmons, Head of Practice and Professional Development and Jayne Tague, Head of Nursing Surgical SpecialtiesDivision,Chester eld Royal Hospital Foundation NHS Trust


Using action learning sets to develop critical thinking skills in first year Nursing Associate Trainees

  • Test site status to take part in the rst wave of Nursing Associate training
  • Action learning sets implemented within year one of the programme, co-facilitated by Practice Educators from the participating Trusts and University
  • Aiming to support trainee development and allow opportunities for structured re ection on real-life practice-based challenges, in a supportive, small group environment
  • Impact of action learning sets on the critical thinking skills,situational judgement and personal resilience of trainees during the first year of the programme

Lucie Llewellyn, Course Director FdSc Healthcare Practice (Nursing Associate) and Jo Gregory, Associate Professor for Workforce Development, Faculty of Health, Social Care and Education, Kingston University and St George’s University of London


Embedding a support worker role and identity on acute wards within therapy

  • How therapy integration was embedded for Physiotherapy and Occupational Therapy in an acute trust, to include unqualfied staff
  • Changing identity of therapy support workers onwards was important to integration
  • Review of how competency was developed for therapy support workers
  • Case examples of how therapy support worker role has contributed to patient care and therapy outcomes in an acute setting

Gillian Thistlewood, Lead Therapist Inpatients, Gloucestershire Hospitals NHS Foundation Trust


Service user led situational scenarios and objective structured interview ‘Values Based Recruitment’ model for Trainee Nursing Associates: sharing positive experiences

  • Experiences of this innovative recruitment model; a variation of the typical mini interview and structured values based interview
  • Lack of empirical evidence regarding the long-term impact of values based recruitment within nursing disciplines
  • Variation of screening and selection approaches recommended by Health Education England (2016) and chose a service user led role-play interaction station in addition to an objective structured value based interview
  • Service Users and Carers Contributing to Educating Students for Services (SUCCESS) scoring applicants according to the core values aligned with the 6Cs: Compassion in Practice (NHS 2012) and the NHS Constitution
  • Demonstrating collaborative partnership working at its best

Jackie Mitchell, Senior Lecturer, Nursing Associate Fd Sci award Leader, University of Wolverhampton and Linda Pascall, Associate Director of Nursing, Walsall Healthcare NHS Trust


Using collective leadership to formulate a curriculum in the development of senior mental health support workers

  • Formulation of the curriculum using as coping exercise led by senior support workers
  • How various educational model sand approaches were explored from the scoping exercise
  • Howtheprogrammewasdevelopedusingavaluesbasedmodelthrough collective leadership and how this avoided a ‘top down’ approach
  • Non-traditional educational approaches to an unregistered healthcare workforce can impact positively on personal and professional development
  • Shaping future educational programmes and career development for unregistered healthcare workers 

Chris Stone, Learning and Development Lead, Cygnet Hospital, Woking


Role of Healthcare Support Worker in Primary Care - An ‘on the ground’ view

  • The Practice - who we are including demographics
  • Expectations of practices and our current model
  • The Healthcare Support Worker in General Practice - An HCA’s view
  • The vision - some dynamic ideas including facts and figures form trials and patient/staff feedback

Amanda Meehan, Practice Manager and Norma Clark, Health Care Assistant, The Village Practice, London


Cross sector collaboration - A partnership model for workforce transformation: The Nursing Associate

  • Development of our 5 borough(north central London) training hub and how this enabled the engagement of acute, integrated care and mental health Trusts along with GP practices, nursing homes and social care organisations, to run one of the Nursing Associate pilot sites
  • Partnership model and how its upports innovation and transformation, using the Nursing Associate pilot as an example
  • Challenges we encountered,how they were mitigated and could be prevented in the future
  • The ways that the model may be used as a force for change within health and social care

Professor Kay Caldwell, Head of the Innovation Hub for Workforce Transformation, Middlesex University and Lisa Smith, Assistant Director of Nursing and Workforce, Whittington Health NHS Trust


Championing the implementation and development of the Band 4 Assistant Practitioner role

  • Implementation of a generic ‘golden’ Band 4 Job description (mapped to national profiles) to ensure standardisation across the Trust with a clearly defined scope of practice and the opportunity to work ‘across disciplines
  • Facilitation of a local induction programme and provision of 1:1 clinical support to ensure development of appropriate range of clinical skills with achievement of competency
  • Preceptorship Programme – a forum for on-going education, valuable networking, group supervision with a range of relevant topics, speakers and opportunities to enhance career and professional development
  • Mitigation of risk-introduction of a risk assessment matrix with recommendations and a formal process to provide governance

Sue Dawson, Project lead for Band 4 Assistant Practitioners, Brighton and Sussex University Hospitals NHS Trust



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M&K Update Ltd, The Old Bakery, St Johns Steet, Keswick, Cumbria, CAI2 5AS.

Tel: 017687 73030
Fax: 017687 81099

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